Telecommunication tools connecting the world

Next week from January 30 – February 1, we will be exhibiting at one of the largest and most important legal technology events of the year, LegalTech®. It is a huge resource for law firms and legal departments to get hands-on practical information for improving their law practice management.

Our services play a huge role in the legal sector and has helped many firms conduct their work and practice in a much more efficient approach. If you are planning on attending the show, make sure you stop by our booth and meet with Liliya Zherebnenko, Director of Marketing, and Adam Jacobs, VP of Sales, to learn about our new product releases.

We look forward to seeing you in New York!

Each FreeConferenceCall account now archives your recorded conference calls. When you make a recording, we assign a reference number to it. Your callers use that reference number when listening to that recording when calling the playback number.

To have callers listen to your recorded conference calls using the playback number (provided upon registration and My Account tab), provide them the following information:

• Playback Number for the country your caller(s) will be dialing into
• Participant Access Code
• Reference Number for the recording you would like them to listen to (provided on the Call Detail Report after each call or the recordings page in your online account)

Callers then dial the playback number, when prompted they enter the access code and then the system will ask for the reference number.

Did you know you can set Recordings to Private?

We have also added a security feature allowing hosts to make recordings private. From the recordings tab (via your online account) check the box in the Private column for each recording you wish to make private and create a numeric password. If you set a recording to private and you would like your callers to listen to that recording, make sure to provide them with the password.

FreeConferenceCall International accounts come with additional features that can be accessed online at anytime. These FREE features can help you get the most out of you free conference calls.

Online Features Include:

• Account Information - Conveniently change your account information in one location including:  name, email, password, and time zone. You can also add additional email addresses that will receive call detail reports
• Recording - Download and listen to all of your archived recorded conference calls. Recorded files can be saved in a .wav or .mp3 format
• Podcast/RSS - If you have iTunes™ or an RSS client, you and your participants can listen to the recorded conference calls from there. From the PodCast/RSS tab, simply copy the correct link and insert it into your client
• Invitations - Use our invitation feature to notify your participants of a conference call. Simply fill in the date, time and email addresses of participants and we’ll provide the call details
• Instructions-view a complete list of touch tone commands to use during your conference calls

For more information visit our features page. For questions, comments and suggestions please email blog@freeconferencecall.com or call our customer services number at 877.482.5838 (+1.562.437.1411 international)

* Click the images for a larger view

Last week, the FreeConferenceCall marketing and sales team exhibited at the Annual Mary Kay Leadership Conference in Atlanta, Georgia.  The trade show was a success with hundreds of directors stopping by our booth to learn more about our services and features, ask questions and share with us how they benefit from using our products.

At the show we introduced our new online meeting service, called FreeScreenSharing.com, international conferencing and mobile applications for existing services.  These services keep the Mary Kay directors, consultants and customers connected all over the country as well as the world. We are proud to provide communication tools that keep the direct sellers industry growing. To learn more about these services, please visit our services page.

Take a look at some of the pictures from the Leadership Conference on our Facebook page.  Also, visit our YouTube channel to watch all the great video testimonials.

Our next Mary Kay Conference will take place in Dallas, Texas in the month of July.  We look forward to seeing you there!

Using the * (star) 9  touch tone command to record your International Conference Call is easy to do and allows others who couldn’t join the scheduled call to access it at another time.

Instructions on How to Use *9

• Step 1 Dial into your FreeConferenceCall International conference number and input the host access code.
• Step 2 Press *9 at anytime during the call and the automated system will play, “this conference call is now being recorded” to all callers on the line.
• Step 3 To stop and save the recording at the completion of the call, press the *9 touch tone command once again.

After the call has been recorded, the host can access it through any of the following ways:

1. Playback number
2. Podcast/RSS feed
3. MP3/WAV Download
4. Listen online

Check back later this month to learn more about FreeConferenceCall International and visit our support page to see everything it has to offer.

Did you know we offer different playback numbers for each country in you account?

Callers can access the recording by dialing into any of the playback numbers offered by our international service. If you’re located in the US, had a conference call with someone from France and Germany but your partner in Switzerland couldn’t join the call, simply provide your partner with the Swiss playback number for easy access. Login to your account to see a complete list of dial-in and playback numbers available.

Image Source: Courtesy of http://www.profcast.com

FreeConferenceCall.com International is everything you have come to know and love with our classic service.  This international addition, gives your participants the ability to connect to your conference call from all over the world by dialing a local number in their country. For example, say you are giving a presentation to potential investors in Germany but your partner is in France-with FreeConferenceCall International, you dial a German number and your partner dials a French number.  The provided access code upon registration connects both lines on the same call!

FreeConferenceCall.com is now available in the following 16 countries:

Australia, Austria, Canada, Czech, France, Germany, Japan,  Netherlands, Nigeria, Portugal, Romania, South Africa, Spain,Switzerland, United Kingdom, and the United States, with More Coming Soon*

Our international service not only provides you with the ability to connect with callers around the globe but it’s also a feature rich service allowing you to do more with your conference calls. Features include:

• Free conference call recording
• Playback and download features
• Free international dial-in numbers
• Free call detail report via email after every call

To get started, follow this link and sign up with your name and email.  Click ‘submit’ and you will be provided with a list of international dial-in numbers and access codes which are ready for immediate use.

*Don’t see your country on the list? Let us know!  Please email to services@freeconferencecall.com with subject line “Requesting New Country”.

Hosting an online meeting?

FreeScreenSharing.com is a great tool for hosting free online meetings during your conference calls.  This communication tool is designed for screen sharing, web conferencing, product demonstrations, webinars and more. Learn more and sign up for free at www.FreeScreenSharing.com.

Image Source: Courtesy of http://www.qs.com/globalworkplace/

We are always finding ways to improve our services and offer high quality communication tools to our customers and 2012 is no different. In the coming year we are planning on releasing new services, adding new features to our existing products, and creating additional mobile and tablet apps for our customers that are always on the go. We will also be taking part in many events such as the annual Children Today 5k/10k race to help homeless children in Long Beach, a multitude of trade shows to continuously connect with our customers and our employee potlucks that take place during the many holidays around the year. Below please find a list of the exciting tools, features and How To’s that will be covered this month:

• FreeConferenceCall International
  • Our Featured Service of the month! Each week we will share different features available with this service
• Trade shows
  • In January, we will be exhibiting at 3 different trade shows! Check back as we share pictures and videos after each event
• Featured Customer of the Month
  • As always, we will introduce one of our customers and how they utilize our services

In our next blog, taking place next week, we will discuss some of the benefits and features of FreeConferenceCall International. In the mean time, what would you like to see us do in the coming year? Share your ideas with us!

1. Leave a comment below
2. Send an email to blog@freeconferencecall.com
3. Call into our FreeConferenceCall.com Story Line Hotline at (951) 262-2670 powered by SimpleVoiceCenter.com and leave a message
4. Call our 24/7 Customer Service Department at (877) 482-5838 (Domestic) or 1-562-437-1411 (if calling outside the U.S.)

Happy New Year from our team!

Image Source: Courtesy of  http://www.johnthornhill.com/

The New Year is upon us! As we get ready to set new resolutions and plans for 2012, we wanted to reflect back on our 2011 milestones. Not only did we celebrate our 10 year anniversary as a company but we also introduced new features and services to our existing product line.

• FreeConferenceCall International – A free international conferencing service providing dial-in numbers in 16 countries.  Click here to view a complete list and sign up today.
• Archived Recording – Our classic FreeConferenceCall service now archives recordings for up to 6 months.
• FreeScreenSharing – Our free online meeting service designed for screen sharing, web conferencing and much more. Available as a standalone version and now integrated with FreeConferencing.
• iPhone Applications - For our mobile customers, we have launched 5 iPhone applications to keep you communicating while on the go:
  • FreeConferenceCall
    
  • FreeConferencing
  • FreeConferenceCall Dialer
  • FreeConferenceCall UK Dialer
  • SimpleBlast

All of our services can be utilized to welcome in the New Year with your loved ones, friends and colleagues as the clock strikes midnight. We wish everyone a fun and safe New Year’s weekend and look forward to connecting with you in 2012.

Happy New Year from our team!

During the month of October, we were excited to celebrate our 10 year anniversary! We invited our customers to call into our 10 Year Hotline to share the most creative ways that they have utilized our services. We would like to thank each and every one of you for participating in our celebration!

After reviewing over 400 messages to the hotline, we have selected our iPad winner. Congratulations to Ashvin Barot of the Quality Inn Pavilion from Virginia Beach, Virginia!  Mr. Barot utilizes our services in a variety of ways for his business, community and personal needs.  The most creative way that he has used our conferencing service was for a friends marriage proposal so all of their loved ones could listen in as it happened, as well as, a New Year’s Celebration, where friends and family called in to wish each other a Happy New Year.

Below is Mr. Barot’s kind message when he learned that he was our lucky iPad winner.

“Thank you so much for all the great work you and your team is doing. I use FreeConferenceCall.com at least twice a week  or more. It has helped me greatly in staying in touch with friends and family and I use this service for our church as well. FreeConferenceCall.com is a great service with excellent reception and I would recommend it to everyone.”

Ashvin Barot

Once again, thank you for all of your support. We are proud to have reached our 10 year milestone and look forward to serving you for years to come!

Celebrating a milestone? Setup a SimpleVoiceBox hotline and have your friends, family, colleagues and customers call in to celebrate with you!

Image Source: Courtesy of  http://masterwordsmith-unplugged.blogspot.com

We are proud to announce our featured Customer of the Month: Tiffany Stout, Independent Future Executive Senior Cadillac Sales Director of Mary Kay Cosmetics! Tiffany uses many of our services on a daily basis including SimpleVoiceBox, SimpleVoiceCenter, SimpleBlast and FreeConferenceCall. These communication tools keep her in touch with her clients, teams, new prospects and also benefit her in her personal life.  We had the privilege of interviewing Tiffany and would like to share some of the top questions and answers below:

1. How often do you use our services? Every Day!
2. How do you use SimpleVoiceBox for your business? Several different ways. First, I record an outgoing hotline message 6 days a week with 5 other colleagues – this is for training, inspiration, daily focus & challenges. I also hold conference calls, record, and download the recording playback to post onto my website. The SimpleVoiceCenter allows me to have a menu of different messages pre-recorded for training, so it saves me time having to repeat the same information over and over again. The SimpleBlast is a quick and simple way to get information out to a group of people at the same time, in my voice.
3. How do you use SimpleVoiceBox outside of your business? I have used it to help plan my 15 year high school reunion & other events. I also plan on using it to coordinate bridal parties I am part of for upcoming weddings in 2012.
4. How has FreeConferenceCall.com helped you succeed? It has been a key element in my communication within my organization. Communication with a team is always important in business, and this service has allowed me to do this, while minimizing costs & having a reliable & simple to use service that I can count on.

We would love to feature you on our blog! If you wish to be featured, you can do so any of the following ways:

1. Leave a comment below
2. Send an email to blog@freeconferencecall.com
3. Call into our FreeConferenceCall.com Story Line Hotline at (951) 262-2670 powered by SimpleVoiceCenter.com and leave a message
4. Call our 24/7 Customer Service Department at (877) 482-5838(Domestic) or 1-562-437-1411 (if calling outside the U.S.)