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What color is the sky on Google Earth? Minimize
Location: BlogsDavid Erickson's Blog    
Posted by: David Erickson 10/18/2009 12:00 AM
Re: Google Call Blocking, Traffic Pumping 

Rick Whitt Says: 

“In fact, the top 10 telephone prefixes — the area code plus the first three digits of a seven-digit number — generated more than 160 times the expected traffic volumes.”
 

Google, maybe your expectations were wrong or in fact maybe your expectations were way wrong (160 times is 16,000% wrong… right?). Google is so high on their ability to generate expectations that if their expectations are different than reality the FCC should probably fix things for them so they are right. Maybe Google should get rid of the Guru that created that expectation. 

Maybe Google’s expectations are so far off because they are giving a pay service away for free and eating all the cost on behalf of the customer… novel idea from such a nice information junky.  No per minute charges, no subscriber line charges, no taxes, no fees… doesn’t even sound like long distance at all, maybe the IUB should decide if a Google customer is an end user. Nonetheless maybe Google’s unbelievable offer attracts a different demographic than they expected. In that case maybe they should cut a different Guru on the team or at least real them in a bit. 

Maybe Magic Jack’s illegal call block flooded Google Voice with new users because of blogs like this http://rickyspears.com/blog/2009/08/magicjack-hijacks-my-free-conference-calls-to-218-339-2500/ 

That happened in August the same time Richard Whitt says the problem started. It’s a blog where a blogger shows how to connect a Magic Jack that can’t call a FreeConferenceCall.com number by using Google Voice. If that’s the case then maybe Google should be writing a letter to the FCC about Magic Jack, a letter that sounds a lot like the ATT letter complaining about Google Voice, because it turns out that Google is just a victim of another anti-carrier…Magic Jack. 

And finally… maybe the company where Google buys its connectivity is charging way too much money for these “100 numbers” because Rick Whitt’s numbers just don’t make any sense.  1.1 per cent of the traffic makes up for 26.2% of their cost?... maybe they should talk to their vendor who is selling them their long distance. Google does not pay the tariff; they pay the tariff plus mark-up.   Maybe they should shop around instead of going straight to call blocking. 

The idea that the FCC needs to fix this is ridiculous. Maybe they find some new vendors and some new Guru’s to create expectations that are a little closer to reality.
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Lots of finger-pointing in Google Voice battle I wrote a story for today's paper about a free conference call company, FreeConferenceCall.com, that also uses rural numbers and, in exchange for driving call traffic, collects a fee from rural phone carriers. Free conference call lines like his make up a sizable portion of the calls that Google Voice still blocks. Read More...  
 

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Customer Comments Minimize
Dave - August, 3, 2010 - 12:10
Bill can you prove that 30 cent statement… with out it your whole rant falls apart. FreeConferenceCall.com average termination rate is below 1 cent...no LEC that FreeConferenceCall.com charges 30 cents a minute that is ridiculous...
Dave - August, 4, 2010 - 12:22
Allan-I am glad to see that you agree that everyone should be able to call anywhere within the country as long as they are willing to pay the charges for the call. Some guys think that we need to ask the big carriers for approval. Thanks for humoring me. First I would like to say that FreeConferenceCall.com saves consumers both time and money. FreeConferenceCall.com saves consumers time on the phone because they speak to multiple people simultaneously. As a consumer I like having the FreeConferenceCall.com service available to me. Secondly let’s not look at this from the big carriers’ point of view but the consumers’ point of view. You are a consumer, you pay for telephone service to be able to call anywhere within the country as long as you are willing to pay the charges for the call. Your thought that the users of FreeConferenceCall.com are stealing from the carriers is where I think you go wrong. Here is why, in order to make the allegation that FreeConferenceCall.com and its customers are stealing from the big carriers you would need to know: The average cost per minute the big carriers are charging the users of FreeConferenceCall.com? The average cost of terminating a call at the LECs that work with FreeConferenceCall.com? The average cost of terminating an ordinary call (non-FreeConferenceCall.com)? The average amount of time a FreeConferenceCall.com user is connected to the service each month? My guess is that you know none of these and that is why you use PT Barnum comparisons and hypothetical homeless people in a hypothetical apartment building and hypothetical government subsidies. With out the answer to the above questions what value are your comparisons. Prove me wrong! My response to your comments is that you don’t know what you are talking about. Prove me wrong! Your best answer so far to the average cost the consumer pays is that the big carriers are paying for termination as if they are not receiving money from the consumer to pay for connections. I guess in your eyes that once the consumer has given their money to ATT it is ATT money and should be spent for things like marketing more customers instead of benefiting the customer that gave them the money. Your best information offered so far to the average cost that a carriers get charged at a location where FreeConferenceCall.com’s services are provide is a that it is a “loophole” “subsidy” “rural exemption” “antiquated” “perverting” “welfare” “theft” “robbed” “shoplifting” “stealing”… But if the cost of terminating a call to FreeConferenceCall.com is in-line with the average cost of a non-FreeConferenceCall.com call isn’t the consumer just making another call.
VELMA S JONES, EVANGELIST - August, 2, 2010 - 03:41
THE CONFERENCE ROOM I FREQUENT WITH 18 OTHERS DAILY FROM 5AM - 7AM PST WOULD NOT BE IN THE CONFERENCE ROOM SUGGESTED BY MAGIC JACK...WHAT WOULD BE THE POINT OF MY ENTERING A CONFERENCE ROOM WHERE NONE OF THE FOLK I PRAY WITH WOULD BE? I DO NOT WANT TO USE A CONFERENCE ROOM WHERE THE ONLY PERSON PARTICIPATING WOULD BE ME AND ME ALONE. NONE OF THE PEOPLE I NOW CONFER WITH WOULD HAVE NOR WANT ACCESS TO A CONFERENCE ROOM OFFERED BY MAGIC JACK. THE NUMBER I USE TO ACCESS FREE.CONFERENCE.COM IS IN THER UNITED STATES, SOUTH DAKOTA.....MAGIC JACK SAYS I HAVE LONG DISTANCE SERVICE ANY WHERE IN THE UNITED STATES BUT DENIES ME ACCESS TO AREA CODE 605 IN SOUTH DAKOTA WHICH THE LAST TIME I CHECKED WAS IN THE UNITED STATES OF AMERICA. THIS TO ME IS FALSE ADEVERTISING...I HAVE NOW RETURNED THE USELESS MAGIC JACK TO RADIO SHACK BUT WAS TOLD THE ONE YEAR SERVICE PAID FOR IN ADVANCE I WOULD HAVE TO GET FROM MAGIC JACK, WHICH OFFERS NO WASY TO CONTACT THEM EXCEPT FOR A WEB SITE THAT IS ALSO USELESS. I WILL BE FILING A CLAIM AGAINST TYHEM WITH MY LOCAL ATTORNEY GENERAL'S OFFICE.
Alan - July, 29, 2010 - 10:37
Although it seems you are avoiding speaking to the points I have made, I will humor you. Yes, you should be able to call anywhere within the country as long as your willing to pay the charges for the call. I assume you are asking this question because of the ill advised attempts to block your service by certain companies. On this point you are correct, they should not be allowed to stifle competition by acting in this manner. This said, you should not be able to force them to pay for your customers use of your service through mandates imposed on them from the FCC. Did the telcos setup the rural exemption? Do they have the freedom to tarrif their services anyway they choose? And if they actually did have the freedom to modify their pricing practices so they can include the additional itemized costs associated with each call would the consumer ever have a chance in heaven of figuring out their phone bill again. You and I both know that if the telecommunications industry was allowed to act as a free market instead of the controlled market that it is, there would not be any money left at the end of that rainbow (rural exemption) to make your model work. What you currently are doing is using the FCC to force the big telcos to subsidize your service for your customers. There is no free lunch, it just is sometimes hard to see who is paying the tab. As to your question as to why I think you are stealing. I think you are because you and your customers are. The price for phone service is regulated so the telephone companies are not free to set it. Since you have found a loophole you are exploting it to the financial misfortune of the LD providers. When through force (FCC regulations) you take the money from the phone company it sounds like theft. Legalized theft maybe, but theft none the less. In a retail situation, if a company loses money through shoplifting or inventory shrinkage, they first have the ability to improve their security and secondly can pass the loss on to the consumer. In this case the telephone companies do not easily have that same freedom. But they eventually will find a way to pass that cost on, and everyone will be paying for your service whether we want to or not. So now that I have answered your questions, please be so kind as to do me the favor of speaking to the points I have made in this and my previous post.
Dave - July, 29, 2010 - 07:59
Hello Alan I have 2 questions for you: 1. As consumers of telecommunications do I or do I not have the ability to call anywhere within the country as long as I am willing to pay the charges associated with calling that destination (even if that destination has a higher rate due to a rural exemption but I am willing to pay that too). 2. Why do you think I am stealing from big corporations when they set the price of service? Dave
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