Category Archives: Blog1 Posts

Conference Call Etiquette

Nature Calls?
Remember, first and foremost that your conference call is a professional meeting. If you need to excuse yourself to use the bathroom, suggest a bio-break for everyone on the call” just like you would during an in-person meeting. On bigger calls, training calls or any other call that you’re just listening without needing to weigh in, mute the phone from the get-go (simply press *6 or use the mute function on your phone). That way, if you need to use the restroom or grab a snack, no one will hear the unpleasant background noise. Read More...

Watching the Sausage Get Made

There’s an old saying you’ve probably heard “ Two things you don’t want to see made are laws and sausages”. Well, I’d like to add a third to that: phone calls.

Most people think that once you pay for phone service, you just press send and talk. From the perspective of the consumer that’s pretty much true, but your phone call has a more complicated journey ahead of it. Depending on where and when you’re calling, your call could pass through your phone company, a middle-mile carrier, a local exchange carrier and maybe even a major wireless company before reaching your friend Sally’s cell phone. All of those companies in the middle get paid. Not by you directly you pay your carrier for access, your carrier pays all the other companies along the way for the usage (AKA access in telco speak). Read More...

Free Conference Call Companies Rally Customers to Protect Services

Free conference call companies are rallying customers to urge lawmakers and the FCC to not stifle their ability to continue using free conference call services. We let people know to contact their representatives in Congress that they use the service and don’t want it to go away, FreeConference.com Chief Financial Officer Mike Placido said in an interview. Read More...

Interview with Telecommunications Reports

UNLIMITED CALLING PLANS CAUSE LARGE TELCOS TO DISCOURAGE CALLS, CONFERENCE PROVIDER SAYS

The nation’s largest telcos are trying to dictate to their customers who they can call when they protest calls to free conferencing and other voice services that largely contract with rural incumbent local exchange carriers to provide their offerings, the president of FreeConferenceCall.com said today. Read More...

Dave Erickson’s Statement Regarding…

Dave Erickson’s Statement Regarding the Granting of a Temporary Restraining Order which Prevents the Iowa Utilities Board from Seizing Phone Numbers from a Local Carrier.

The Temporary Restraining Order (TRO) granted by the United States District Court for the Northern District of Iowa illustrates there is good reason to question the Iowa Utilities Board’s (IUB) jurisdiction in this matter. I don’t think the IUB has the jurisdiction to make requests to seize phone numbers from a local carrier. Clearly, if Great Lakes Communication met the high hurdle of a TRO then that tells me the District Court possibly might be leaning the same way. Read More...