How to Add Greetings to your SimpleVoiceCenter

Recording greetings for your simplevoicecenter can be done in a few easy steps. First, access your VoiceCenter account in administrative mode. To do so, dial in to your VoiceCenter number, enter the access code when prompted and follow it with a * (star) key.  You will then be prompted for your numeric password (located on your account confirmation email).  This will work for both the toll and toll-free number options.  If using the Private Number option, dial the number and once connected press the * (star) key, you will then be prompted for your password. Once in administrative mode you will be guided with voice prompts to set up and manage outgoing greetings and any additional sub voice boxes you create. To record a greeting for one of your voice boxes, follow these steps:

  1. Enter the extension number you wish to manage or press # to create a new one
  2. To manage your greeting, press 3
  3. To change your greeting, press 1
  4. Record your greeting – to stop recording press # and press 1 to save (if 1 is not pressed, the recording will not save to the system)

This service also provides the option for you to upload pre-recorded greetings using your account interface.  Login at qa-www.simplevoicecenter.com and follow the step listed below:

Once logged into your simplevoicecenter account click on the Messages tab to manage an existing extension. To create a new extension, click on the VoiceBoxes tab, click ‘Add VoiceBox’, fill out the form and click submit. To upload a greeting to one of your VoiceBoxes from the Messages tab, follow these steps:

  1. Click view next to the VoiceBox you wish to manage
  2. Click Add Greeting
  3. Choose your file and click upload

For help or instructions, use the FAQs tab for further information.  To speak with a live Customer Service Representative, call us at 877-482-5838 (562-437-1411 if calling outside the U.S.) or email to services@freeconferencecall.com.

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